If you have been notified of this Settlement with Verizon New Jersey related to CustoPAK telephone service sold to persons and small businesses between June 23, 2003, and December 31, 2022, you may be entitled to a refund from this Settlement.
This class action lawsuit was brought on behalf of persons and small businesses located in New Jersey who, between June 23, 2003, and December 31, 2022, purchased CustoPAK telephone service from Verizon.
Plaintiffs claim that Defendants sold CustoPAK telephone service, and Long Distance, to customers who had stated their intention to use the telephone line to which such service was applied exclusively to service a Machine Dialer, and that Verizon sold CustoPAK service to customers who maintained only a single CustoPAK telephone line.
Verizon denies these allegations and asserts that it only sold CustoPAK and Long-Distance service to customers who affirmatively consented to those services.
You may be a Class Member if you are a person or entity who, between June 23, 2003, and December 31, 2022, purchased Verizon CustoPAK service and (a) used a CustoPAK line exclusively to serve a machine dialer [such as an alarm or elevator] or (b) who had only one CustoPAK line. The Proposed Settlement provides various possible refunds to Class Members who submit Proofs of Claim representing:
- The difference between the (1) Product Guide rates for CustoPAK, plus the value of the message units included for free in the base price of regular phone service, and (2) the Product Guide rates for regular phone service, plus the Subscriber Line Charge, during the months the customer had the CustoPAK line(s).
- The difference between (1) the Product Guide price for CustoPAK and (2) the tariffed price for regular phone services with those calling features added for additional, a la carte charges, to the extent that there is a difference.
- Monthly fees paid on Long Distance Machine Dialer service.
Payments to Class Members pursuant to the above criteria could be substantial, and based upon the type and length of service, could amount to hundreds of dollars.